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Shipping & Returns

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FREE Shipping (ONLY inside the continental USA)

TrendyLibra is different, Unlike many other web sites that have special rules and lots of fine print, we offers free shipping for any orders placed on our website that will be shipped to a physical street address within the continental USA, with no minimum order sizes or special exceptions.

We do our best to ship your items quickly (within 3 to 5 business days, excluding weekends and holidays). When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.

 

We offer a 15 day return policy.

  • You can return your purchase up to 15 days from the purchase date.
  • Products must be in the condition you received them and in the original box and/or packaging
  • Please do not send your purchase back to the manufacturer.
  • Once your return is received and inspected by the fulfillment centers (usually within 3 business days of receipt, excluding weekends & holidays), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days or more after your credit is applied for it to post to your account.

    You should expect to receive your refund within 2 business weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days or more).

    If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you have any problems or concerns, please email us at shop@trendylibra.com

 

ENJOY SHOPPING AT TRENDYLIBRA.com



 

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